TECHNARTS

NART BİLİŞİM HİZMETLERİ LTD. ŞTİ.

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TECHNARTS

The owner of the brand “TechNarts”, Nart Informatics was established in 2007. Moving to METU Technopolis in 2009, it continues its services in the information technology sector.

Since its foundation, TechNarts is a leading company which differs from others with its strategy, working model, resource utilization and its approach to customer relations. This is managed by adding the system and needs analysis phases to the project management methodology which usually starts with the project planning phase. This way, the major focus is on consulting the companies lacking knowledge in information technology. Besides, the system efficiency is controlled by determining the business needs of customers not just by software development but also by fully analyzing and controlling change management processes.

All the technological advances are followed by project based professional staff on behalf of the customers and feasible cost-effective solutions that are compatible with the business needs and requirements of the customers are offered.

Main products:

STAR is an application which was initially developed in order to handle topology discovery and alarm management but by adding varied modules and purposes, its scope gets wider every year; and it is being used by Turkish telecommunication operator Turkcell since 2009. The application has started by discovering SDH and WDM topologies and projecting alarms on those topologies after root cause analysis. Today, while there are lots of new tools for these technologies, both IP layer and Radiolink layer are now in the scope of STAR, which enables it to handle Turkcell topology end to end. STAR is integrating data from different systems, in additionally, it shares its analysis results with many other systems on various integration points. STAR is not an only inventory discovery tool, but it is also a system that discovers live topology end to end, singularizes alarms coming from different sources, creates root cause analyzes by using complex algoritmhs, corellates alarms with topologies, processes quality alarms, reports KPIs, prepares SLA reports by region/customer/maintainer, makes impact analysis with multi-point of failures; therefore it connects lots of different departments by being a centrical product. With its functionalities, STAR replaced multiple products, whole network can be observed from only one source and data from this product is being used via other products aswell.

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